Airport traffic has reached record levels over the past year, and that will only continue as Covid-19 restrictions continue to lift globally. And with flights busier than usual, this means issues along the likes of long lines, overbooked planes and lost luggage.

So how can you avoid having your suitcase be amongst the missing? And what should you do if it happens?

Two employees who work for airports in Toronto and Vancouver spoke with Business Insider about their top tips for avoiding lost luggage. A few of them include:

  • Remove all old bag tags from your luggage, as they could confuse the scanners that direct your bag to its flight pier. Also remove any decorative objects like ribbons, string or bows.
  • Don’t overstuff your suitcase, as it may get stuck on the belt, causing a misdirection.
  • Avoid checking in oddly shaped baggage, such as bags that are round or have loose straps.
  • Make sure your name and phone number are attached to the bag.
  • If you have carry-on luggage, try to board early, as once the cabin is full, excess carry-on bags will be checked.

For when the worst happens and your bag goes astray, we recommend the following:

  • While this requires some foresight, don’t check any valuables in your checked bags, and try to always put an extra set of clothes in your carry-on.
  • If your bag has not appeared on the carousel, look immediately for your airline’s baggage office.
  • Don’t panic — your bag may have just been delayed, and on its way on the next flight in.
  • If the airline cannot find your luggage, and it’s confirmed gone, you’re entitled to content recompense. Each airline has their own policy, so make sure to check their online policies. Even if your bag is merely delayed, you are likely entitled to compensation for replacement items bought while traveling, so make sure to keep your receipts.